Are you tired of feeling lost in marketing jargon and worried you might get bamboozled by confusing terms?

We’re simplifying all that confusing marketing jargon you’ve heard but might not fully understand. If you’ve ever found yourself lost when marketers toss around terms like "MQL," "SQL," or "churn rate," don’t worry—we’ve been there too. Today, we’ll walk you through the most important marketing and sales definitions in a way that’s easy to grasp, so you’re never left feeling out of the loop.

We want you to make smart, informed decisions when it comes to growing your business and dealing with marketing agencies. By the end of this episode, you’ll be armed with the knowledge to avoid getting bamboozled by unclear terms or misleading promises. Let’s dive into the key marketing definitions that will help you take your business to the next level.

[00:00] Marketing and Sales Definitions

[08:30] Lead Generation vs. Client Acquisition

[10:14] Churn Rate and Lifetime Value

[20:33] Cost Per Click and Click-Through Rate

[25:30] Client Acquisition Cost (CAC) and Return on Investment (ROI)

HOW DO YOU  INCREASE THE LIFETIME VALUE OF YOUR CUSTOMER

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About The Hosts:

• Tim & Cindy Dodd are the Co-founders of PEMA, based out of Miami, FL. Connect with Tim and Cindy: Instagram

About PEMA:

PEMA is a Inc 5000 Outbound Marketing Agency specializing in Enterprise Sales & Appointment Setting. With over 7-years and 1,000+ clients served in the industry, PEMA is the leading agency for cold outreach appointments & systems. Learn more about PEMA here:www.pema.io/discover